Customer Service Engineer
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Customer Service Engineer
Location(s)
ChinaJob Description
Perform on-site installation ,commissioning, troubleshooting and maintenance for GC,GC-MS,LC,LC-MS instruments.
Complete an average of 6 service work orders per week, deliver1-3 main instrument units per month.
Identify and generate consumable sales leads during customer site visits
Maintain good technical communication with customers,ensure high customer satisfaction.
Complete service reports timely,feedback field product issures back to internal team