Customer Service Executive (Air Freight Import)
Our client is a well-established international logistics and transportation company with a global presence, providing customized freight and logistics solutions to customers worldwide. They are located in East.
Job Scope
- Manage end-to-end air freight import shipments, from origin to final delivery in Singapore.
- Coordinate with customers, overseas stations, airlines, terminals and transport partners to ensure smooth shipment operations.
- Handle customer enquiries, shipment updates and operational issues, including cargo discrepancies, damages and urgent requests.
- Manage shipment documentation, permits, billing activities and operational reports accurately.
- Support the handling of special cargo, including pharmaceutical cold chain and valuable cargo, while ensuring compliance with relevant requirements.
Requirements
- Minimum 2 years of experience in air freight, freight forwarding, import/export operations or logistics customer service.
- Strong customer service, coordination and problem-solving skills, with the ability to manage multiple priorities.
- Diploma/Degree in Logistics, Supply Chain, Business Administration or related field; relevant working experience may be considered.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email Address: jobs@recruitpedia.sg
Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R21101676 (Ng Zhi Qing Alethea)