Customer Service Executive

工作說明

1.To ensure a smooth and accurate logistics management which includes order fulfillment and processing orders from overseas distributors.
2.Raise request for PI(PerformaInvoice) from in-house system.
3.Ensure customers pay on time.
4.Timely support and liaise with Sales with regards to customers' payment records, as well as the credit collection term for PI issuance/payment.
5.Follow up, coordinate and closely monitor shipments with worldwide manufacturing sites, customers and forwarders to ensure all deliveries are smoothly made.
6.AR management which includes keeping track of customer's payment records and issuance of weekly account receivable statement.
7.Arrange and follow up for return shipment or claim request.

需求條件

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
Minimum of 1 year(s) of working experience in the related field is required for this position.