Customer Service Executive (Automotive)
Customer Service
Manage appointment bookings and customer registrations.
Attend to enquiries from sellers and buyers.
Deliver excellent customer service throughout the vehicle transaction process.
Operations & Administration
Coordinate vehicle handover and collection.
Perform Land Transport Authority (LTA) transactions.
Assist with documentation and provide administrative and operational support.
Digital & System Support
Photograph vehicles and upload information into company systems.
Maintain accurate records, reports, and system data.
Team Support
Support daily business operations and ensure smooth workflow.
Perform ad-hoc duties and projects as assigned by the Reporting Officer.
Qualification
o Fresh graduates and school leavers with GCE 'O' Level / 'A' Level / NITEC / Higher NITEC / Diploma are welcome to apply. Comprehensive on-the-job training will be provided.
o Good command of English.
o Proficiency in Mandarin and Mathematics will be an advantage.
o Proficient in Microsoft Office applications (Word, Excel and Outlook). Experience with CRM systems is an added advantage.
o Prior experience in Customer Service, Retail, Hospitality, Sales, Telesales, Administration or the Automotive industry will be an advantage, but is not essential.
o A positive attitude with a willingness to learn, strong sense of responsibility, and the ability to work both independently and as part of a team.
o Good interpersonal, communication and problem-solving skills with a customer-focused mindset.
o Comfortable working in a fast-paced environment and able to manage multiple tasks with attention to detail
o Applicants should currently be residing in Singapore and be available to attend an in-person interview.