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CONVERSE PLACEMENT SERVICES INDIA PRIVATE LIMITED

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Customer Service Executive

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Description

We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in Maharashtra. The ideal candidate will have experience in voice processes and a strong commitment to providing exceptional customer service. As a Customer Service Executive, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. You will play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for quality service. Key responsibilities include managing customer interactions, providing accurate information about products and services, and documenting customer feedback. The successful candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Familiarity with BPO and KPO operations is a plus. If you are passionate about helping customers and thrive in a dynamic setting, we encourage you to apply.
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