Customer Service Executive

Our client is a new emerging brand, that deals with renovation in a more sustainable way. Due to expansion, they are looking for a Customer Service Executive to join their team.

Job Highlights:

• Vibrant and energetic work culture
• Progress to management role
• Holidays and Incentives provided

Responsibilities:

• Building customer relations and experiences to deliver optimal product knowledge and aftersales support to our clients. Customer interaction includes, physical studio space, online platforms messengers and live chats
• Ability to effectively work with a team
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Work with related team to ensure effective communication and implementation of marketing campaigns.

Requirements:

• This role requires you to have the ability to be customer centric, passionate and understanding that customer engagement is a key constitute in the growth of the brand.
• Network with various departments and groups that are involved in customer support, orders, and processing.
• Organized, independent and able to multi-task.

Additional Information:

• Salary range: $2800-$3800
• 5 days work week
• 10:30am-7:30pm, Weds and Sunday OFF
• Weekends availability

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R23113231 (Lum Charmaine)