Customer Service Executive [EL]

Provide daily administrative and operational support to the Customer Service Department, reporting to the Team Manager.

Handle and monitor customer service ratings and feedback for both air freight and sea freight services.

Liaise with air and sea freight carriers to coordinate shipment-related matters.

Communicate with customers and provide timely responses to their enquiries.

Assist with sea freight documentation, including shipment bookings and Bills of Lading (BL), when required.

Coordinate with internal departments to ensure smooth shipment operations and customer satisfaction.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

Wecruit Pte Ltd