Customer Service Executive
Job Description & Requirements
Responsibilities
- Engaging with clients regularly to foster and maintain strong customer relationships.
- Preparing quotations and proposals
- Managing daily customer enquiries, order takings and data entry into in-house system
- Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
- Working closely with operations to ensure timely completion of services.
- Travelling as and when required for overseas business trips and events.
- Performing other tasks related to shipments co-ordination and ad-hoc duties as assigned by the superior
Requirements:
- Minimum Diploma preferably in logistics, supply chain or business studies
- Proficient in spoken and written English
- Service focused and customer-oriented with strong interpersonal skills
- Self-driven, analytical and able to perform with minimal supervision
- Excellent time management and organizational skills in a fast-paced setting
- Equally motivated by working independently as well as collaborating in a team
- Cheerful and pleasant disposition
- Able to travel overseas
- Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)
- Fresh graduates are welcome to apply. Full training and guidance will be provided.