Customer Service Executive
Posted Updated
Description
Position: Customer Service Executive (CS Executive)Experience: 23 yearsGender: Male/FemaleSalary: Up to 32,000 per monthWorking Days: 5 days a week (Saturday half-day)Working Hours: 9:00 AM to 5:30 PMLocation: Pune Job ResponsibilitiesCommunicate effectively with customers through email and other channels.Contact customers directly to address their requirements.Maintain good product knowledge.Handle customer queries and provide appropriate solutions.Manage the complete order process, from booking to delivery. Requirements23 years of relevant work experience.Good communication and email-writing skills.Strong customer-handling skills.Good product knowledge and query-resolution abilities. TrainingSoftware training will be provided.