Customer Service Executive (Freight Forwarding)

Job Responsibilities

• Handle customer enquiries and prepare freight quotations promptly and accurately.

• Coordinate import, export and cross-trade shipments with customers, overseas agents and internal teams.

• Prepare and process shipping documentation to ensure timely shipment arrangements.

• Monitor shipment progress and provide customers with regular updates.

• Resolve shipment-related issues and ensure customer satisfaction.

• Maintain accurate shipment records, reports and system updates.

• Ensure compliance with company procedures and service standards.

• Support sales and marketing activities when required.

• Perform other ad hoc duties as assigned.

Job Requirements

• Minimum 2 years of relevant experience in freight forwarding or logistics.
• Good knowledge of import/export procedures and shipping documentation.
• Familiarity with air or sea freight operations; experience in both is an advantage.
• Basic understanding of Incoterms.
• Strong communication, coordination and customer-service skills.
• Able to work independently and multitask in a fast-paced environment.
• Positive attitude, responsible and a good team player.
• Willing to work overtime when required.

Interested Applicant, Please click apply Now

Trevis Teo Xiu Li

R261661973

Revup Proservices Pte Ltd

EA.24C2366