Customer Service Executive - Frontline, Office Hours
About the Role
You will be the first point of contact for customers reaching out — handling enquiries, crowd control and provide accurate solutions with a professional and friendly approach.
What You Will Do
- Handle customer enquiries professionally, efficiently, and with a solutions-first mindset
- Listen actively to understand customer needs and provide accurate, helpful responses
- Resolve customer enquiries and issues at first point of contact wherever possible, escalating complex cases appropriately
- Collaborate with team members and supervisors to flag recurring issues and contribute to service improvements
What We Are Looking For
- Minimum GCE O-Level, Diploma, or equivalent in any discipline.
- Singaporeans Only
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All applications will be processedwith strict confidence. Only shortlisted candidates will be contacted.
Ho Kah Yeow | R1879233
ScienTec Consulting Pte Ltd |11C5781