Customer Service Executive
Company Overview
Gifted &Talented Education is the leading education provider of academic and life skills enrichment programmes for high ability learners in Singapore. We adopt a "Growth Mindset" philosophy that intelligence can be developed further. We nurture students by improving their ability and mindset through a culture of grit conditioning.
Job Summary
Join Gifted & Talented Education as a Customer Service Executive to deliver excellent front desk support, manage customer inquiries, and assist with sales and administrative tasks in a dynamic education environment. Immediate start preferred.
Responsibilities
- Greet and assist customers at the front desk to ensure a welcoming and professional experience
- Manage incoming calls, emails, and walk-in inquiries promptly and accurately to resolve customer needs
- Provide customer service support related to sales, including explaining programmes and processing enquiries
- Collaborate with team members to complete assigned projects and support centre operations
- Maintain organized records of customer interactions and administrative duties to support smooth centre management
Preferred competencies and qualifications·
- Minimum 2 years' experience in customer service and administrative duties·
- Completion of "O" Level or equivalent in any discipline·
- Demonstrated ability to work effectively in a team with an approachable and friendly attitude·
- Able to commence work at short notice preferred
Other Information
Working Hours
- Two weekdays off per week
- Weekend availability required
Remuneration Package
- Salary commensurate with experience
- Career progression opportunities leading to centre manager roles
Please submit your resume stating your current and expected salary.
Only shortlisted candidates will be notified.