Customer Service Executive HEALTHCARE #HJN
Duties:
- Managed a portfolio of high-net-worth patients, providing personalised service and ensuring a seamless healthcare experience.
- Coordinated appointments, specialist referrals, diagnostic tests, and follow-up care to support patients with ongoing medical needs.
- Acted as the primary point of contact for patients and their families, addressing enquiries and facilitating timely communication with multidisciplinary teams.
- Monitored patients' care plans, treatment progress, and appointment schedules to ensure continuity of care and adherence to clinical recommendations.
- Collaborated closely with doctors, nurses, and allied health professionals to coordinate treatment plans and resolve service-related issues promptly.
- Maintained accurate patient records while handling confidential information with professionalism and compliance with healthcare policies.
Janeve
wa.me/6588183965
OR
Email me at janeve.ng@recruitexpress.com.sg
EA Personnel : Janeve Ng Choy Tong
C.E.I: R25159176
Company Registration No: 99C4599
Recruit Express Pte Ltd