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IMPACT INFOTECH PVT. LTD.

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Customer Service Executive

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Description

We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in Karnataka and Tamil Nadu. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. This role is crucial in maintaining the company's reputation for excellent service and support. Key responsibilities include answering customer calls, providing information about products and services, assisting customers with their queries, and following up on customer interactions to ensure resolution. The Customer Service Executive will also be responsible for documenting customer interactions and maintaining accurate records. Required skills for this position include strong communication skills in Tamil, Kannada, Telugu, or Malayalam, a good understanding of customer service principles, and the ability to work in a fast-paced environment. Familiarity with telesales and tele calling is a plus. If you are a motivated individual with a customer-first mindset, we encourage you to apply for this exciting opportunity to grow your career in the BPO sector.
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