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KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE LIMITED

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Customer Service Executive

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Description

We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in Andhra Pradesh. The ideal candidate will be responsible for providing exceptional customer service through inbound calls, assisting customers with their inquiries, and promoting our products and services through effective upselling techniques. This role requires strong communication skills in Hindi, as well as the ability to handle customer queries with professionalism and empathy. Key responsibilities include managing inbound customer service calls, addressing customer concerns, and ensuring customer satisfaction. The successful candidate will also be involved in telesales activities, contributing to the overall sales goals of the organization. Required skills for this position include a solid understanding of customer service principles, experience in a voice process environment, and the ability to upsell products effectively. If you are passionate about helping customers and have a knack for sales, we encourage you to apply for this exciting opportunity.
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