Customer Service Executive

We are seeking a dedicated and enthusiastic Customer Service Executive to join our team at a leading BPO in Navi Mumbai. The ideal candidate will possess fluency in Tamil or Malayalam and will be responsible for providing exceptional customer service to our clients. This role requires excellent verbal communication skills and the ability to engage effectively with customers. As a Customer Service Executive, you will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction. Key responsibilities include responding to customer queries, providing information about products and services, and maintaining accurate records of customer interactions. The successful candidate will be a graduate and will demonstrate strong interpersonal skills, enabling them to build rapport with customers. The position involves working in a 9-hour shift with start times between 7:00 AM and 1:00 PM, and candidates should be prepared for rotational week offs. If you are passionate about customer service and meet the language requirements, we encourage you to apply for this exciting opportunity.