Customer Service Executive / Procurement Executive

Job Description:

• Generate quotations, perform cost analysis and prepare order acknowledgements.
• Support and respond to customer requests promptly and professionally.
• Monitor order status and provide timely updates to customers.
• Verify specifications of purchase requests from Engineering and external customers.
• Source, evaluate and liaise with suppliers on pricing, availability, lead time and delivery commitments.
• Negotiate pricing and lead times with vendors to achieve competitive costs and timely deliveries.
• Issue purchase orders and follow up on material deliveries.
• Coordinate with suppliers and production teams to support customer delivery requirements and ensure smooth material flow to meet production schedules.
• Plan and update production delivery schedules to meet customer requirements.
• Compile and maintain records of purchases, inventory movements, pricing, deliveries and stock levels.
• Ensure accurate maintenance of records and transactions.
• Liaise with customers, suppliers, production, planning and logistics teams to ensure smooth order fulfillment.
• Resolve issues relating to orders, deliveries, procurement and customer requirements.

Requirements:

• Minimum 2 years working experience.
• Diploma or Degree in Business Administration, Supply Chain, Engineering or related disciplines.
• Strong ability to work independently as well as within a team.
• Good communication, coordination, organizational skills and problem-solving abilities.
• Proficient in Microsoft Excel and Reporting tools.
• Able to work in a fast-paced environment.
• Willing to learn new things and positive attitude.