Customer Service Executive

Job Description

1. Responsible for handling RFQs within the time allocated including receiving, creating and distributing the quote to the client
2. Download customer inquiry and orders from various internet-based customer portals & e-platforms (i.e. Ship-Serv, Sis Commerce, BaseNet, MarineLink, B2B, etc)
3. Accurately update relevant information and line items in the company ERP system (D365 & SCINT)
4. Perform any other duties as requested by the Commercial Director and/or line manager

Requirements:

• Good spoken and written English
• Excellent MS Office skills (Excel)
• Able to work under constant deadline pressure
• Team player with good interpersonal skills
• Fast and accurate typing skills