Customer Service Executive
Posted Updated
Description
Roles and Responsibilities
- Co-ordinate and communicate with various parties (including customers, overseas agents, includes attending to phone calls)
- Perform airlines space reservation (liasing with carriers, via phone, email, etc.)
- Monitor and follow up of shipments and checking shipment status regularly
- Verify pricing, terms & conditions for shipments awarded
- Process shipments in EDI software
- Arrange local handling services
- Co-ordinate with internal departments such as operations and finance to ensure seamless execution of sales processes
Position is based at 62 ubi Road 1, Oxley Bizhub 2