Customer Service Executive

Key Responsibilities:

Handle inbound and outbound customer calls.

Respond to customer inquiries regarding arcade games, activities, packages, promotions, and services.

Assist customers with bookings, reservations, and general inquiries.

Provide accurate information and ensure a positive customer experience.

Handle and resolve customer complaints professionally.

Assist visitors with arcade-related questions and requests.

Maintain professionalism and excellent customer service at all times.

Work efficiently in a busy and fast-paced amusement environment.

Requirements:

Fluent in both Arabic and English.

Excellent communication and interpersonal skills.

Friendly, patient, and professional personality.

Strong customer service and problem-solving skills.

Previous experience in customer service, call center, hospitality, or entertainment is preferred.

Ability to work under pressure and as part of a team.

Interested candidates can send their CV to:

WhatsApp: 65807008

Email: soskwt@soshr.net