Customer Service Executive

Job Summary

Provide excellent customer service by managing appointment scheduling, serving client refreshments, assisting with stylist appointments, performing basic hair washing, and promoting product sales.

Responsibilities

• Answer incoming calls and coordinate customer appointments to ensure smooth scheduling
• Serve drinks to clients to enhance their salon experience
• Arrange stylist appointments efficiently to optimize client flow
• Perform simple hair wash services to prepare clients for styling
• Promote and sell salon products to meet sales goals and client needs