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Vinculate Group

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Customer Service Export Assistant

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Position Summary: Provide operational and administrative support throughout the export process, ensuring the efficient management and follow-up of documentation and shipments while coordinating with suppliers, customers, shipping lines, and international agents to ensure compliance with established timelines. Requirements: • University studies in International Trade or International Relations. • Minimum of 2 years of experience in similar positions, preparing export documentation and providing customer service to international clients and suppliers. • Knowledge of INCOTERMS, customs procedures, international logistics, export documentation, and a strong customer service orientation. • Advanced English proficiency (required). • Intermediate proficiency in Microsoft Excel. • Availability to work full-time, on-site, Monday through Friday, at our offices in Zone 12.
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