Customer Service / Front Office Executive

Hiring: Customer Service / Front Office Executive
Location: Lekki Phase 1, Lagos,
Employment Type: Full-time (On-site)
Industry: Interior Architecture

Job Summary

We are seeking a professional and customer-focused Front Office Executive to manage reception activities, provide exceptional customer service, and support day-to-day administrative operations.

Responsibilities

Welcome and attend to visitors and customers professionally.
Manage incoming calls, emails, enquiries, and appointments.
Handle customer enquiries, complaints, and follow-ups.
Maintain visitor and customer records.
Keep the reception area organized and presentable.
Support general administrative and office coordination activities.
Provide accurate information on the company's products and services.

Requirements

Bachelor's Degree.
Minimum of 2 years' Customer Service or Front Office.
Proficiency in Microsoft Office Suite.
Excellent communication and interpersonal skills.

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