Customer Service Import - Shipping Line
Posted Updated
Description
About the role
As Customer Service in Valencia, you will manage the daily attention to clients in the Maritime Transport sector. Your work will help maintain clear communication and orderly follow-up of requests.
- Experience in shipping lines and/or freight forwarding
- maternity cover with possibilities of permanent incorporation
What you'll do
- Attend to client inquiries through established channels and provide clear information.
- Register received requests to ensure orderly follow-up.
- Manage import bookings.
- Coordination with international agents
- Update clients on the status of their processes when necessary.
- Coordinate the resolution of incidents with the involved areas.
- Follow up on requests until their closure.
What we're looking for
The selected candidate must meet the following requirements:
- Previous experience in freight forwarding and/or shipping lines in the import and/or export department
- Advanced English.
- Availability to cover a maternity substitution with possibilities of permanent incorporation
- Ability to coordinate incidents with different areas.
- Attention to detail in updating information and records.
- Ability to communicate information clearly.
- Orientation towards the resolution of client requests.
What you'll get
- Good working environment.
- Salary of €30,000 to €32,000 gross per year.
If you are interested in the Customer Service position, apply now!
About the company & team
The company operates in the Maritime Transport sector