Customer Service in Ukrainian, Russian, and English

📌 Tasks:

• Handling customer inquiries via phone, chat, and written messages.
• Providing information and resolving routine customer issues.
• Supporting more complex cases when required.
• Ensuring high quality of customer service and customer satisfaction.
• Cooperating with internal teams to process customer requests.
• Supporting customers with returns, complaints, and product-related inquiries.
• Performing services in line with project guidelines and standards.

💎 Our requirements:

• Excellent command of Ukrainian and Russian (C1/C2) – both required.
• Good command of English (minimum B2).
• Strong communication, empathy, and organizational skills.
• Availability to perform services within the project’s operating hours (Monday–Friday, 8:00 AM–5:00 PM), with flexible scheduling of service times.
• Availability aligned with project needs.
• Services are performed from the Warsaw office.

✅What we offer:

• Cooperation based on a civil contract.
• Hourly rate of 33.50 PLN gross per hour of service provided.
• Access to the MyBenefit platform- you choose for yourself what you want to use. Choices include private medical care, sports cards, shopping or travel vouchers, cinema tickets, and much more.
• Flexible scheduling of service hours within project operating times.
• Opportunity to gain experience in an international environment.

Recruitment stages: 👔

• Phone screen.
• Verbal language test.
• Written language tests (UA, RUS, EN).
• Online interview.
• Results.

Join our great team & apply today!