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Cross Border Talents

Customer Service – Italian & English

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Description

Customer Service – Italian & English

Lisbon, Portugal | On-site

Join our team in Lisbon as a Customer Service professional, supporting customers in Italian and English within the digital advertising industry.

About the Role

You will assist customers with digital advertising and social media products, providing high-quality support and helping resolve their queries effectively.

Requirements
  • Fluent in Italian & English
  • Degree in Marketing or a related field
  • Experience in Digital Marketing
  • Mandatory experience in paid campaign management
  • Experience in a Contact Centre or service program for an Advertising Tech company
  • Good knowledge of social media products and basic digital advertising
  • Strong customer service skills
  • Ability to work independently and as part of a team
Benefits
  • €7.63 food allowance per working day
  • €40 attendance bonus per 11 months
  • Access to shared accommodation with other employees for up to 12 months
  • Utilities included; accommodation cost deducted from monthly salary
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