Customer Service Manager

Customer Service Manager – Buller Automotive Inc. (ABRA MINOT)

The Customer Service Manager is responsible for delivering a world-class customer experience throughout the entire repair process while supporting daily center operations. This role serves as the primary point of contact for customers, insurance partners, and internal teammates, ensuring accurate estimating, efficient scheduling, effective communication, and adherence to ABRA standards. The Customer Service Manager contributes directly to customer satisfaction, repair capture, and overall center performance while upholding Buller Automotive’s mission, values, and commitment to operational excellence.