Customer Service Officer (Baggage) Afternoon Shift
Duties
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management
Job Specifications (Qualifications/Experiences):
- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
- Able to work on Public Holiday if rostered
- Able to carry up to 25kg luggage
*Singaporean Only*
*6 days work week with rotating rest day*
Working hour:
Afternoon: 240pm to 11pm
We regret to inform that only shortlisted candidates will be notified.
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