Customer Service Officer, Defects Management | $1,500–$3,000 | 3-Month Contract #HMS

Customer Service Officer, Defects Management | $1,500–$3,000 | 3-Month Contract

📍 Work Locations: Multiple showflat locations across Singapore
📄 Contract: 3 Months
📅 Contract Period: 1 Oct – 31 Dec 2026
💰 Salary: $1,500–$3,000/month
🕘 Working Hours: Monday – Friday, 8.45am – 6.00pm

🏠 What You'll Be Doing

Customer Service & Handover
• Support the Customer Service team in preparing for property handovers
• Liaise with contractors to ensure handover materials and documentation are ready
• Conduct quality inspections of residential units to identify defects
• Ensure units are ready for handover before customers take possession

🔧 Defects Management
• Follow up with contractors to ensure defects are rectified within the required timeline
• Coordinate with homeowners regarding rectification works
• Arrange joint inspections with homeowners where required
• Follow up on outstanding defects until completion

🤝 Customer Support
• Assist in resolving homeowners' complaints relating to defects and other issues
• Communicate with customers professionally and provide timely updates
• Work closely with internal teams and contractors to ensure customer concerns are resolved satisfactorily

📍 Work Locations

Candidates must be comfortable working across all assigned showflat locations as rostered, including:

•Bukit Batok
•Woodlands South
•Cashew
•Central Singapore

📩 Interested candidates, please send your updated CV to jocelynchan@recruitexpress.com.sg or Telegram @jocelynchan.
Jocelyn Chan | Consultant
Recruit Express Pte Ltd
EA Licence No.: 99C4599
Personnel EA Licence: R1331820