Customer Service Officer | East Area

Customer Service Officer (Logistics)

Job Type: Full-Time, Permanent
Industry: Logistics & Supply Chain
Location: East, Singapore

Job Responsibilities

• Coordinate daily operations with customers, warehouses and freight forwarders.

• Process customer orders and arrange shipments and transportation.

• Monitor inventory accuracy and reconcile stock discrepancies between internal records and customers’ warehouse management systems.

• Maintain accurate cycle count records and documentation for audit purposes.

• Monitor operational KPIs and ensure service standards are met.

• Prepare monthly KPI reports and ensure timely submission of reports by the team.

• Support daily logistics operations and provide efficient customer service.

Job Requirements

• Diploma in Logistics, Business Administration or a related discipline is preferred.
  

  Business Edge Personnel Services Singapore

  EA License No: 96C4864

  EA Personnel Reg No: R26159908 (Tan Ying Ying)