Customer Service Officer | Email/Backend | up to $2800/mth

Working Hours: 10 am to 7pm , 4 weekdays 1 weekend
Basic Salary: up to $2800/mth
Location: Bishan

Duties:

• Handle customer enquiries via phone, email, and live chat in a professional and timely manner.
• Assist customers with booking issues, payment enquiries, account matters, and service-related concerns.
• Resolve customer complaints effectively while maintaining high customer satisfaction.
• Escalate complex issues to relevant departments and follow up until resolution.
• Maintain accurate records of customer interactions and case updates.
• Support daily customer service operations and ensure service standards are met.

Requirements

• Prior experience in customer service, call centre, or front-line support will be an advantage.
• Good communication and interpersonal skills.
• Customer-oriented with strong problem-solving abilities.
• Able to work in a fast-paced environment and handle multiple tasks.

Interested Applicants, Please click apply now !!

Ellen Lee Wei Xin
R2198644
Revup Proservices Pte Ltd
EA.24C2366