Customer Service Officer (Healthcare) | Kent Ridge
Job Summary
🕐Working Days and Hours
Monday to Friday (Staggered office hours - E.g. 8am to 5.30pm, 8.30am to 6pm, 9am to 6.30pm)
🏥Location: Kent Ridge
💰Total Rewards: AWS, Performances Bonuses, and Annual Salary Increment
Job Responsibilities
Greet and assist customers/patients with professionalism and courtesy in person, via telephone, and through digital channels
Answer enquiries regarding healthcare services, appointments, and company procedures
Process administrative documentation and maintain organised filing systems, both physical and digital
Liaise between patients, healthcare providers, and other departments to ensure smooth service delivery
Requirements
Proven front-end customer service experience, preferably within a healthcare, medical, or related service environment.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Nur Fathiah Md Amin (Fathiah)
CEI Registration Number: R26163245
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)