Customer Service Officer
Job Description & Requirements
JOB DESCRIPTION
Front Desk
· Handle incoming calls and phone enquiries
· Manage clients’ registrations, updating and keeping records
· Scheduling of patients’ appointments
Dispensary
· Performing cashiering duties
· Dispensing of products/medications
· Maintain inventory
· Sort, count, replenish product stock
· Assist the manager in the stock take process
· Maintain tidiness in the dispensary area
· Handling purchase orders and delivery orders
REQUIREMENT:
· Minimum of N level with experience in a similar position
· Mature, trustworthy, customer service-oriented, and friendly
· Preferably bilingual
· Must be well-groomed
· Fast learner and able to adapt to changes
· Possess an amicable disposition with good interpersonal and communication skills
· Must show initiative, proactivity, and a great willingness to learn
· Able to work independently and in a group with good team spirit
· Able to work under pressure, multitask, and follow company direction
· Proficient in Microsoft Office
· Location: Novena and Orchard