Customer Service Officer (Insurance) ($3.9k Max) (1 Year Contract) #NKC

Handle customer enquiries, requests, complaints and feedback across various service channels.

Provide timely and professional assistance to walk-in customers and customers via phone.

Handle escalated enquiries and follow up on complex customer cases when required.

Make outbound calls to new and existing customers for follow-ups and service-related matters.

Work closely with internal teams to resolve customer issues and ensure a consistent service experience.

Maintain accurate records of customer interactions and follow established service and quality standards.

Support service improvement initiatives and other ad-hoc projects as assigned.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted