Customer Service Officer (Learning Centre) #ESY

•Accountabilities,responsibilities and main duties:

•Abilityto deliver professional and high-quality service experience in a customer-facing role

Identifycustomers’ needs and have them assessed to maintain a continuous high level ofcustomer service delivery and satisfaction

•Takingownership of customers’ problems and follow through effectively and efficientlyto resolution within the SLAs.

•Keymember of the customer support function in establishing continuous improvement of processes to promote customer satisfaction

•Maintainclose liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted