Customer Service Officer - MNC Beverage / Maternity Cover
The Opportunity:
- Our Client, largest commercial MNC beverage company
- Seeking: Customer Service Officer
- Location: Tuas Ave, Singapore
- Salary: Up to $3500 basic
- Working hours: Monday - Friday, 8:30am to 5:45pm
- Maternity Cover
- Completion bonus
Job Responsibilities:
- Track and monitor customer order, inquiries and complaint
- Shipment and logistics coordination, update customers on shipment, monitor and follow up closely with factories and suppliers
- Customer follow up, track customers on prepayment status, forwarder details and other logistics and shipping matters
- Provision of administrative data (order number, container number, trucking data and handling sales orders
Job Requirements:
- Diploma with 1–2 years of relevant experience in sales admin, order management and logistics coordination
- Experience with SAP, ERP and JDE systems is an advantage
- Strong skills in Microsoft Office, especially Excel
- Effective in handling customer inquiries and coordinating across departments
- Fluent in English with strong written and verbal communication skills
Edmond Lee
Direct Line: 8206 8857
EA License No: 91C2918
Personnel Registration Number: R23114813