Customer Service Officer

Company Overview

Repair.sg is a fast-growing Singapore company providing handyman, plumbing, electrical, and air-conditioning services. We combine skilled technicians with technology and efficient operations to deliver excellent customer experiences across homes and businesses.

Job Summary

Join Repair.sg to deliver exceptional customer service in home repair and renovation. Use your communication skills and patience to support customers over the phone and redefine customer care in this industry.

Responsibilities

• Communicate clearly and pleasantly with customers over the phone to understand their needs and provide accurate information
• Demonstrate patience and empathy to handle customer inquiries and concerns effectively
• Deliver service with genuine care to exceed customer expectations in home repair and renovation support
• Collaborate with team members to ensure smooth customer interactions and follow-up
• React with speed and precision