Customer Service Officer | Sales |Paya Lebar - 3972
Posted
Customer Service Officer – Sales
Working days: 5.5 days
Working time: Mon to Fri 9am-6pm; Alternate Saturday or Saturday WFH
Salary: $2500 - $2800
Working location: Paya Lebar
Job Description
- Secure retail and corporate rentals.
- Activating replacement cars for insured and following up on the due date for returning.
- Provide timely, consistent and accurate information to external customers.
- Ensure accurate processing of rental workflow through Fleetmatics.
- Furnish accurate driver particulars to respective authority for summons.
- Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
- Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
- Handle cash and credit transactions accurately and securely.
- Work with operations to maximize fleet utilization.
- Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
- Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department or escalate promptly to the manager as appropriate.
Preferred competencies and qualifications
- Proficient in MS Office to support administrative and reporting tasks
- With valid class 3/3A driving license to support vehicle handling and replacement car activation, will be an advantage
WhatsApp: +65 8753 6078 (Anna)
Wong Zhi Jing | Reg No : R26163972
The Supreme HR Advisory Pte. Ltd | Ea No: 14C7279