Customer Service Officer (Sales/ Telemarketer) - LCYL
Posted Updated
Customer Service Officer (Sales/ Telemarketer)
5 days, 9am-6pm
Salary: Basic $2300-$3000 + Commission
Location: Aljunied Industrial Complex, Singapore 389836 (nearest MRT Mattar)
Responsibilities:
- Track and oversee all existing maintenance contracts to ensure timely service delivery
- Schedule maintenance appointments with customers when maintenance is due
- Coordinate with technicians to perform scheduled maintenance tasks
- Liaise with accounts to invoice maintenance jobs promptly after completion
- Email and follow up with customers to reorder consumables such as pads and batteries after expiry
- Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry
- Handle incoming phone calls and respond to sales enquiries professionally
- Handle incoming phone call, sales enquiries and prepare sales quotation
- Support and complete any ad hoc projects assigned
Requirements:
- Minimum GCE ‘A’ Levels or Diploma
- At least 1-2 years' experience in customer support roles, telemarketer experience is added advantage
- Proficient in computer applications, including Microsoft Office
Cheong Yeat Long | R25145358
The Supreme HR Advisory Pte Ltd | EA 14C7279