Customer Service Officer
Duration: 1-year
Working hour: Mon-Fri 830am-6pm
Location: 10 Ubi Avenue 3
Salary: $2760 per month
- Document assessment: Evaluating driving licences, passports, ID cards, photographs, and employment history of applicants
- Customer service: Providing professional and courteous face-to-face service at the counter, guiding applicants through the conversion process, and providing service information to customers.
- Application processing: Determining whether applications can be accepted and processed or if they need to be rejected and explaining the reasons for rejection politely
- Background checks and data entry: Performing necessary background checks and entering data into internal systems to complete transactions.
- Fee collection: Collecting fees for various services (foreign driving licence conversion fees, traffic fines, etc.) using NETS terminals and online systems.
- Other tasks as assigned
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Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd – 11C5781