CUSTOMER SERVICE OFFICER

1. Responsible for processing and managing customers’ orders with timely deliveries.

2. Timely keying in orders and acknowledgement of customer purchase orders.

3. Ensure no overdue customer orders; work closely with the sales team and business development team to clear overdue customer orders for deliveries/ shipments arrangement.

4. Liaise with customers on deliveries/shipment dates and any special requirements about customers’ order fulfilment.