Customer Service/ Operations Agent (night shift) *Tuesday-Saturday *
Posted
Position Overview
- This position will support the movement of freight by managing daily truck operations from Carson, CA to Expeditors' North American network of offices/warehouses.
- This position is located within a warehouse facility and will primarily be computer work with some interaction with freight as needed.
- The position will require phone and email communication with Expeditors employees, trucking companies, and other strategic service providers.
Position Schedule:
Tuesday-Saturday : Hours 16:00-00:30
Typical Daily Tasks & Responsibilities:
- Coordinate the loading and recovery of cargo
- Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.
- Manage system updates.
- Identify potential operational delays and capacity constraints in the ground network.
- Record system delays and perform root analysis as necessary.
- As needed examine freight for damage or exceptions
Minimum Qualifications:
- High School Degree or equivalent required
- Successful candidates must pass a background check
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment visa
- Fluent in English, both written and verbal
- Must have the ability to work overtime in support of the department’s needs
- Must be able to commute to the city of Carson, CA
- Comfortable with numbers and basic mathematical skills
- Comfortable working in a, warehouse environment
Desired Qualifications:
- Associates or Undergraduate Degree Preferred
- Good computer skills (Word, Excel, and familiarity with PowerPoint)
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized
- Demonstrated ability to be proactive in thought and action
- Strong organizational skills
- Analytical with a strong attention to detail
- Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Ability to work independently and in a collaborative team environment
- Willing to pitch in and help on last minute projects or assist team members
- Excellent written, verbal, and interpersonal communication skills
- Has a demonstrated strong work ethic, and reliability
- Overtime as needed
Reporting Structure
- Supervisor, Manager of Ground Network Services
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines
The hourly range $23-$26/hour
All your information will be kept confidential according to EEO guidelines.