Customer Service & Operations Coordinator (Up to $2800 / Kaki Bukit)

Job Title: Customer Service & Operations Coordinator (ID4823)
Location: Kaki Bukit
Working Hours: Monday to Friday 9:30am to 6:00pm, Alternate Sat 11:30am am to 2:30 pm
Salary : $2500-$2800

Responsibilities
• Front-Line Service Counter & Intake
• Greet customers, assess their product issues, and intake repair items at the service
• Route repair sets to internal technicians or external suppliers/factory service centres.
• Tracking System & Inventory Management
• Maintain, update, and manage a digital repair tracking system (or ERP/Excel sheet) daily.
• Provide regular status updates to customers via phone, email, or WhatsApp messaging.