Customer Service - Projects
ABOUT FLS GROUP
FLS Group is a leading international logistics and project cargo specialist, with operations across the globe. We excel in project logistics, heavy lift transportation, freight forwarding, warehousing, and engineering-driven supply chain solutions. Our reputation is built on delivering complex logistics with precision, innovation, and reliability.
JOB PURPOSE
To provide efficient and professional customer service support for project cargo shipments by coordinating with customers, carriers, vendors, and internal teams to ensure the safe, timely, and cost-effective movement of oversized, heavy-lift, and specialized cargo. The role is responsible for managing shipment documentation, monitoring project milestones, resolving operational issues, and maintaining strong customer relationships while ensuring compliance with company procedures and regulatory requirements.