Customer Service

About the role

At Randstad, we are looking for a professional to join us as Customer Service (sales administrator) in a prominent company within the metal sector. If you have experience in customer service, order management, and sales administration, this opportunity is ideal for you. We offer a dynamic position, in an unbeatable location within the city of Barcelona, with a competitive remuneration of 2,727.27 euros gross monthly salary, an excellent working environment, and real possibilities for long-term development with a permanent contract.

What you'll do

As Customer Service (sales administrator), you will be a fundamental part of the organization's services department. You will be the link between customers and internal teams to ensure excellent administrative management. Your main responsibilities will be:

Reception, registration, and processing of orders requested by customers.

Invoicing of services provided and resolution of doubts or incidents associated with invoices.

Management of the sale of additional services and direct attention to customer requests.

Constant coordination with the commercial department to follow up on budgets and proposals delivered.

Daily use and updating of data in the company's IT platforms to maintain a rigorous record of each operation.

What we're looking for

To apply for this Customer Service (sales administrator) position, we are looking for a profile with the following education and experience:

Academic training: Vocational Training (FP) degree in Administration or a similar training degree at a minimum. University studies related to business management or commerce will be positively valued.

Previous experience: Demonstrable experience in invoicing tasks, administrative order management, and customer service or service sales.

Languages: B2 level of English (upper-intermediate level that allows for maintaining fluid conversations and writing professional emails). Knowledge of Catalan will be valued.

IT and tools: Having experience or knowledge in Dynamics 365 (business management and customer interaction software developed by Microsoft) will be very positively valued.

What you'll get

Upon joining this project through Randstad, you will enjoy the following working conditions and benefits:

Gross Monthly Salary: 2,727.27 euros distributed according to the Metal Sector Collective Agreement of Barcelona.

Contract type: Initial temporary hiring with a minimum duration of 3 months, with real possibilities of transitioning to a permanent contract directly with the client company.

Working hours: Monday to Thursday with a working day from 9:00 to 18:30, and on Fridays with a continuous working day from 9:00 to 15:00.

How you'll work

Work environment: Job position located in an accessible and well-connected office in Barcelona