Customer Service

About the role

Do you have experience in customer service and are you looking for a morning shift that allows you to balance your personal life or studies? At Randstad, we are looking for a person oriented towards user satisfaction to join a temporary project in San Sebastián de los Reyes (Madrid). If you are passionate about direct interaction with people and the agile resolution of inquiries, we want to meet you!

What you'll do

As part of the customer service team, your main responsibilities will be:

Direct, telephone, or remote assistance to customers and users.

Reception, channeling, and effective resolution of common inquiries, doubts, or incidents.

Information management, operational support, and data entry in the internal system.

Support in basic administrative tasks derived from service attention and follow-up.

Demonstrable previous experience in customer service, reception, or user support positions. Excellent interpersonal communication skills, cordial treatment, and empathy. Fluent use of IT tools and basic office software (email, word processor, spreadsheets, and web browsing). Capacity for rapid and efficient resolution of incidents, orientation towards customer satisfaction, and teamwork. Availability to work in a morning shift from Monday to Friday (from 09:00 to 14:00). Availability for immediate start to cover the period until December 9th.

What you'll get

Salary: €17,094 gross annual (proportional to the hours worked).

How you'll work

Working day and schedule: Monday to Friday, from 09:00 to 14:00 hours (25 h/week), ideal for work-life balance.

Benefits and conditions

Contract type: Temporary contract (immediate start until December 9th).

Location: San Sebastián de los Reyes (Calle Infantas area, 28701 Madrid).

Joining a dynamic team with a professional and close working environment.