Customer Service - Remote Call Center

Know You Made a Difference Today

MMI currently has an opening for a Customer Service – Client Support Representative. This position is full-time work from home from many US locations - see below for a list of states. This is a call center role in our virtual call center environment.

At Money Management International, it's more than just a job; it's an opportunity to make a difference. Feel good at the end of your workday!

Who is MMI?

Money Management International (MMI) is a non-profit agency that helps create, restore, and maintain a life of financial wellness through empowered choices. MMI is changing the way financial challenges are solved. You can be a part of facilitating that change.

What will you do as a Client Support Counselor?

At MMI, we work with individuals and families experiencing financial hardship. For those who elect to enroll in MMI’s Debt Management Plan, our Support Counselors support their journey to financial independence for the life of the repayment plan.

Individuals with strong backgrounds in customer service in a call center setting are encouraged to apply. Financial Services experience a plus! We provide full training including obtaining the certifications needed for the job.

Shift Requirements: Shift will be 9am to 6pm Central Time Monday – Friday.

Anticipated Start Date: 10/19/2026

Salary: $17.65/Hour. Bilingual Spanish speakers receive an additional .75/hour language differential.

The ideal candidate should possess the following:

• Able to work in a fast-paced call center environment
• Able to use empathy working with people experiencing emotional distress
• Ability to work independently in a telework environment
• Technical skills needed to maintain your home office and utilize on-line tools to work efficiently in your role.

We can accommodate telework from home from the following states: AR, AZ, CA, CO, FL, GA, IL, IN, KS, LA, MD, MA, MI, MN, MS, MO, NC, NH, NJ, NV, NM, NY, OH, PA, RI, SC, SD, TN, TX, VA, WA, WI.

MMI is a qualified employer for the Federal Public Service Student Loan Forgiveness program. Ask us for details!

To apply and learn more about MMI, please visit our Careers site:

http://www.moneymanagement.org/About-Us/Careers.aspx

MMI is an Equal Opportunity Employer, and all candidates will receive consideration without regard to their disability or protected veteran status. Females/Minorities/Disabled/Vets.

U.S. residents only.

MMI is a member of the National Foundation for Credit Counseling, the Better Business Bureau, and a member of the Council on Accreditation.