Customer Service Rep.

We are seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate will provide exceptional service to our customers while accurately processing financial transactions and supporting daily branch operations.

Responsibilities:

• Process customer transactions including deposits, withdrawals, payments, and cashing checks
• Balance cash drawer and maintain accurate transaction records
• Promote bank products and services based on customer needs
• Provide excellent customer service and resolve customer inquiries professionally
• Assist with branch operations and support team goals
• Maintain confidentiality and comply with bank policies and procedures

Qualifications:

• High school diploma or equivalent
• Previous customer service and/or cash handling experience preferred
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Basic computer proficiency

HCB is an EEO