Customer Service Rep

Essential Functions Statement(s)

• Review the MRP system to ensure customer order due dates are in line with required delivery dates

• Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly

• Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame

• Communicate with customers on any additional blue prints, drawings, or other items needed for processing

• Coordinate with production on obtaining ECD's for orders

• Prepare orders in ship out or other areas as needed

• Develop daily reports on orders and communicate with production

• Other duties as assigned.

• Must be able to lift 25 pounds or less

• Requires frequent speaking, sitting, and walking

• Occasional grasping, reaching, and bending

• Sense of sound, touch, and sight

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Experience: 2 plus years of experience in manufacturing

Compensation Range: $18.00 - 25.00

This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Persons”