Customer Service Representative

The Cashier is responsible for providing friendly and efficient customer service while accurately processing customer purchases, handling cash, and operating the register and lottery system.

The Cashier is expected to maintain a clean and organized store, properly stock merchandise, follow all company policies, and comply with all applicable laws regarding tobacco, lottery, and other age-restricted products.

The ideal candidate is dependable, honest, friendly, detail-oriented, and able to work independently in a fast-paced retail environment.

### Primary Responsibilities

* Provide excellent customer service.

* Operate the cash register accurately.

* Handle cash and other forms of payment responsibly.

* Sell and process lottery products according to company procedures.

* Properly verify identification when required for age-restricted products.

* Maintain a clean and organized checkout and sales area.

* Stock and organize merchandise as directed.

* Monitor the store for potential theft or suspicious activity.

* Follow all company policies and procedures.

* Maintain dependable attendance and punctuality.

* Work assigned shifts and follow the established schedule.

* Report cash, inventory, customer, or operational issues to the Store Manager.

### Qualifications

* Must be dependable and punctual.

* Must have good customer service skills.

* Must be able to accurately handle cash and transactions.

* Must be able to follow instructions and company policies.

* Must be comfortable working with customers and handling age-restricted products.

* Previous cashier or retail experience is preferred but not required.

* Must meet all applicable age and legal requirements for the position.

### Physical Requirements

The employee must be able to stand for extended periods, walk throughout the store, bend, reach, lift and carry merchandise, and perform other physical tasks reasonably required for normal store operations.

### Work Environment

This is a retail store position that may require working mornings, evenings, weekends, holidays, and other scheduled shifts based on business needs.

The employee is expected to maintain a professional attitude and appearance and provide courteous service to every customer.